To help dealers fully understand our products and technical services, Leju Robot will reserve free training for the appointed persons from dealers. The training times are Monday to Friday .Training Process
|Exchange or return in 15 days
|Charge of return
|Functional failure or commodity quality issues specified by national law
|The problem been checked and confirmed as a quality issue by the manufacturer or the after-sales service center, and issue the test report or the after-sales confirmation.
|Please contact after-sales Of Leju After-sales Center if you can’t find a local agency.
|Statistics loss, parts missing or description of goods are not in conformity with the website
|logistics loss means damage, leakage, broken, quality failure or other loss due to the transportation as well as such problem been checked and confirmed by the after-sales personnel. Missing parts means lack of original accessories
|In order to timely judge and handle the complaints, LEJU company may need customer or express stuff to provide photos of the product.
|In addition, if the goods return caused by personal reason, the goods must be in good condition.
|Customer is responsible for charge of return.